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SaaS & Software

Chatway

Live chat and AI-powered customer support platform, paying 20% recurring for as long as the referred customer stays paying.

Commission
20% recurring, including AI credits
Cookie window
90 days
Payout model
Recurring
Network
Direct
✓ Terms confirmed on October 24, 2026 against Chatway’s own affiliate page.

About the Chatway affiliate program

Chatway is a customer communication platform combining live chat, AI-powered support, lead capture and a unified shared inbox across WhatsApp, Messenger, Instagram and email, with Shopify and WooCommerce integrations. Its affiliate program, confirmed directly against its own page, pays 20% recurring commission — including AI credit spend — for as long as a referred customer remains paying. Attribution runs on a 90-day cookie from the customer's most recent valid affiliate click. Payments process within 45 days of a payout request, generally via PayPal, though the page doesn't state a specific minimum threshold. Self-referrals and refunded, reversed, disputed, charged-back or otherwise invalid payments are excluded.

Pros and cons

What works well
  • ✓20% recurring for the life of the customer relationship, including AI credit spend — confirmed directly on the program's own page
  • ✓90-day cookie based on the most recent valid click
  • ✓Broad feature set (live chat, shared inbox, WhatsApp/Messenger/Instagram, Shopify/WooCommerce integrations) gives affiliates a wide range of content angles
  • ✓Managed directly through the Chatway dashboard, no third-party network to navigate
Watch out for
  • –No minimum payout threshold or specific payment method is published — only that payouts process within 45 days of a request
  • –Self-referrals and the usual refund/chargeback exclusions apply
  • –Live chat/helpdesk is a crowded SaaS category with many established competitors

Topics

live chatcustomer supportaishared inboxsaas
How to apply

Chatway runs its own affiliate program. Look for an "Affiliates" or "Partners" link in the footer of their website. We list program details for reference and don’t link out — always confirm the current terms with the program itself.

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